LIMITED WARRANTY � IZBUYNOW Inc. provides a 1 year limited warranty for the quality of all its products in materials and workmanship. During this period, IZBUYNOW will repair or replace all merchandise, which proved to be defective. However, IZBUYNOW will not warranty any product which has been subjected to improper freight Handling/shipping abuse, neglect or unauthorized repair or installation. The warranties also will not cover products installed with Non-IZBUYNOW components and product with broken sealed and assembly trace. In addition, IZBUYNOW cannot accept any returns or exchanges outside the USA, which are not purchased from IZBUYNOW directly. After replacement of RMA, IZBUYNOW reserves the right to request the total cost of the replacement products with broken seals or assembly trace.
ALTERATIONS, MODIFICATIONS AND ATTACHMENTS.- Any alteration, additions, improvement or attachment on the products not authorized in writing by IZBUYNOW shall solely be at the BUYER’S own expense and risk. If operations of the products is affected in any way by alterations, improvements, modifications or installation, the warranty shall be deemed waived by the buyer and IZBUYNOW shall have no further obligations to the buyer.
RETURN MERCHANDISE POLICY - Should a product(s) fail during the warranty period, certain procedure should be followed for IZBUYNOW to serve the buyer more efficiently.
- Email the RMA department at IZBUYNOW to obtain a RMA number. (izbuynow@gmail.com ) RMA numbers will only be issued by email, phone, or fax service. RMA numbers will be voided, if defective merchandise has not been received by IZBUYNOW within 15 days after a RMA number is issued. Any merchandise returned without a RMA(Return Merchandise Authorization) Number on its packaging will be returned. The following must be available to request a RMA number:
- Invoice date & number.
- Product description and serial number.
- DETALIED reason for return.
- Requirement for the RMA processing:
- A copy of original invoice with item and serial number.
- A detail note detailing all problems.
- All returned product(s) must be packed in the original packaging. Improper packaging may void warranty.
- RMA number clearly marked on mailing label and shipping containers.
- Shipping costs for returning defective products to IZBUYNOW is the buyers responsibility.
LEAD TIME OF SERVICE:
- All replacements are subject to stock availability and will be handled within 3-5 business days. Please allow 4-7 days (depending on destination address) of estimated time, for the delivery of your replaced product.
- All shipment returned to the buyer will be by Hong Kong Post. The buyer is responsible for the difference of the freight charge if expedited service is requested.
RETURN FOR CREDIT:
- All sales returns must be processed at IZBUYNOW via fax or email BEFORE returning your item. Please email izbuynow@gmail.com for a RMA # for credit and please state that you want to return your item for credit.
- Any returned merchandise will not be accepted unless it is unused and packed in the original container with complete parts manual and accessories.
- To receive credit, product(s) must be return within 30 days from the invoice date. A minimum of 15% will be charge as a restocking fee against any return merchandise for any non-defective reason.
DAMAGE ON ARRIVAL (DOA) - For all DOA products, the buyer is required to call for a RMA number within 15 days of the received product.
CANCELLATION - Cancellation of order may be subject to a 15% of total order amount
DISHONOR CHECK - $25.00 will be charged for each return check.
LATE CHARGE - 18% interest charge per annum (0.05% per day) for past due account balance.
The buyer agrees to pay all of IZBUYNOW�s cost related to the collection of any sum due, including overhead allocated to employee efforts and any legal fees and expense incurred.
ENTIRE AGREEMENT - This document constitute entire Agreement between the buyer and IZBUYNOW. It is intended as a complete and exclusive statement of the term used in this agreement and no course of prior dealing between the parties and no usage of the trade shall be relevant to supplement or explain any term used in this agreement. No agent, employee or representative of IZBUYNOW has authority to bind IZBUYNOW to any affirmation, representation or warranty concerning the product sold under this agreement, unless the same is included within this written agreement. This agreement may be modified only by a written agreement signed by the parties hereto or by their duly authorized agents. Waiver by IZBUYNOW of any provision hereof in one instance shall not constitute a waiver as to any other instance.
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